RainCare / Technical Support & Warranty
Welcome to tech support for creative people.
Protect your investment with up to 3 years of world-class technical support and hardware warranty service for your Rain computer.
There's a RainCare Technician standing by, ready to help with questions about your Rain.
Give yourself some extra peace of mind with up to 3 years of hardware warranty coverage for your Rain computer.
Most technical issues can be solved in the comfort of your own studio. No need to ship your gear.
RainCare to the rescue.
World-class tech support.
Whenever you have questions we're here to help keep your Rain running like the finely tuned instrument it is. On the phone, through the RainCare Help Desk or with RainCare Remote Login Support,
we got your back so you can get back to work.
Protection for your hardware.
Your Rain includes a complimentary one year hardware warranty designed to protect your investment. And, you can extend your warranty and tech support to a full 3 years from the original
date of your computer's purchase for some extra peace of mind.
Here's how it works:
Every Rain computer includes one year of complimentary technical support and hardware warranty protection.
Get a Rain
When questions come up, contact us first. The RainCare Help Desk online and is at your service 24/7.
Get Help Now
You can extend your RainCare Support & Warranty for up to 3 years from the day you get your computer.
More ways to help you stay creative.
Your customer and technical support is unsurpassed and it is extremely comforting to know I have a
whole company of dedicated and competent employees to turn to should any problem arise.
When inspiration strikes, the last thing you want to do is spend hours on the phone with tech support.
That's why we're always thinking up new ways to solve your issues and prevent new ones before they come up.
Welcome to a whole new world of creative computer support.
RainZone™ Internet Safe Zone
RainZone is a virtual computer that comes free with your Rain. Just click a button and RainZone Internet Safe Zone comes to life.
Surf, download and chat as much as you want. If you get a virus, just close RainZone and it's gone. Next time you open it,
clean slate. It's like two computers in one. Learn more
RainCare Help Desk
Your RainCare Help Desk is open 24 hours a day. Just give us a bit of information and a RainCare Technician
will get back to you ASAP with some answers. We'll keep track of your issue and see it all the way through,
then touch base with you to make sure everything is ok. Get help now
RainCare Remote Login Support
The days of sending your computer back to the factory for every little thing are long gone.
Now you can just invite a RainCare Technician to log into your Rain computer remotely to diagnose your issue,
fix it and get you back in the creative zone fast! Don't worry, it's totally secure.
Your Rain Computer includes a recovery solution to get you back up and running in the event of a small disaster. But rather than just resetting your computer, RainCare Recovery actually re-tunes your system for creative computing so you can get right back to work.