Support / FAQs

Q: How do I register my Rain computer?

A:

Registering your Rain computer is easy and really helps us to serve you better and faster.

There are two ways to register:

Use the online registration form. It only takes a minute!

Or

Fill out and mail the Registration Card included with your Rain computer. You'll find it with the included accessories (power cable, mouse, etc).

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Q: What does my complimentary RainCare Support cover?

A:

All Rain computers include the following complimentary support:

You can upgrade to the full version of RainCare Encompass Creative Computer Support and Extended Warranty which covers your Rain computer for a full 3 years:
  • 3 Years RainCare Support
  • 3 Years Limited Hardware Warranty
  • 3 Years RainCare Encompass Creative Computer Support
You can purchase RainCare Encompass in the Rain Custom Shop or by contacting a Rain Sales Team member.

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Q: How do I get support for a Rain computer?

A:

If you are already a Rain customer, please contact the RainCare Help Desk with any questions or issues you have. A RainCare Technician will get back to you ASAP with some information.

While you're waiting for answers to your questions, you can also search the RainCare Knowledge Base.

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