Customer Testimonials & Reviews
"This is a grateful review of the work that Rain did for me. First of all - this computer is beautifully designed as a music computer. It is the music computer I always needed in my work.
A weird problem appeared. There was an uncanny glitch within my sequencer. The guys at Rain worked for some days to discover that the problem lay with the sequencer's code itself, and not within the computer. This was far from obvious in the beginning.
A genuine bug! They found the exact set of conditions to cause the problem, then personally contacted the software manufacturer directly who in turn contacted me to perform a work session to do a 'workaround' to the problem. (This bug was not news to the sequencer company.)
Rain stuck with me when most experts would have run for the hills. My gratitude is boundless, thank you so much, Jami and Mike!"
"These days you really don't have to look very far, or hard, to spot a computer company that screams outstanding value and delivers on its promises. With this understood and the fact the tech support offered by Rain doesn't get any better, Rain Computing is the most logical go-to DAW solutions provider."
"Rain has the best customer service ... awesome job ... my computer boots up in 1/3 the time and Cubase is really running great. Thank you !!!."
"Thanks again for all of your support, it has been extraordinary! I feel great owning a Rain workstation knowing the level of support you guys supply!"
"WOW. That was fast. Thank you!!
It would be nice if there were other companies as interested in customer service as you are."
"Thanks, all of the service I received today from you and your team was wonderful."
"The (Element) is still functioning perfectly, and I'll be recommending Rain to several associates in other areas of recording and the arts. In particular, this is because of the calm, friendly, and helpful support Rain provides."
"Thank you so much for your expedient handling of my problem so I can get on with the business of recording music with my new Livebook. It is a pleasure to do business with a company that is responsive to the needs of their clients. To be frank, I hadn't expected so quick a response or a resolution to the problem to be so rapidly implemented. Your company scores high marks with me for everything from initial questions being answered to great support after making my purchase. It is a pleasure to do business with a company that puts customer satisfaction so high on their list of company goals.
I would highly recommend Rain Recording as the company to talk to for anyone interested in modern recording techniques and equipment. They can answer your questions, analyze your needs, and recommend a solution to any recording situation you may have from home studios to professional setups."
"Thank you again for your prompt replies - it's so helpful... I am continually impressed by your guys quick response time."
"Many many thanks for your assistance and patience."
"Thanks for getting my Element back in shape... Thanks for the awesome support."
"Thank you all at Rain for your help with this. I have worked in the Recording Studio business for 12 years and I have yet to see technical support that was so efficient and helpful. You guys are great, and you build a fantastic product. I will definitely be telling all of my clients about you guys."
This is by far the most powerful computer ever to grace the CM test bench.
This computer has the look, feel and performance of a well-crafted instrument, and it's a joy to use.
LiveBook has given consistently excellent performance with our diverse range of audio, MIDI, and video products.